And now here I am, offering some of those very things for sale here in the attempt to whittle down the STUFF in this home.. just in case we think Condo Living might be for us in a few years. Very cheap items are not necessarily a negative thing. Perfect!! Whether you’re a buyer or a seller, online transactions require extra caution to avoid scams. If all else fails, contact the authorities. The seller will be responsible for providing you with a return shipping label. Always be careful if a seller asks for your personal contact details, such as an email address or phone number. The … Include your email address to get a message when this question is answered. What do I do if I buy something on eBay that doesn't work when it arrives? Is it a crime? By using our site, you agree to our. A seller with at least a yellow star is on the right track and you can be confident in their service. Hmm..... Really is a shame they eliminated Search by Bidder. If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. wikiHow's. If it was sold as damaged, then there is little you can do except ask the seller to accept a return, which you will possibly have to pay return shipping. A seller with at least 10 positive feedback ratings gets a yellow star from eBay, which appears next to their name on the product page. Thanks Mist! eBay members who contact each other to sell or buy outside of eBay risk suspension. If you report your transaction to the police, they'll decide if it should be investigated as a crime or as a civil dispute. I purchased a FedEx label via eBay's system. If you follow the basics outlined in this article, you're likely to have a good experience. This article has been viewed 223,593 times. Do I purchase eBay gift cards to buy things on eBay? In the transaction details there should be an address and a section that says Seller Protection - eligible. But at least most of those things have gone UP in value, so maybe I kept up with inflation. For example, you might not mind paying a higher shipping fee but care a lot about the item being exactly as the seller described it. But it is a reason to do more investigating. Someone may be moving soon and just has to get rid of items fast. They may be trying to get you to complete a purchase off eBay, for example by paying cash or transferring money to an overseas account. Here are a few examples of when to report a buyer: The buyer is demanding something that wasn’t offered in the original listing You believe the buyer is making a false claim If a seller on eBay says she a member of the buyer's protection plan, how do I verify her membership? It may be in your best interest to stay away from foreign sellers that only accept money orders or checks. Generally, look for sellers that have a higher number of feedback ratings. This gives you a comprehensive idea of the type of seller they are. Whenever you view an eBay product, there is box on the right side of the screen with the seller’s overall score. The message here is clear: If a “buyer” is supposed to be returning something valuable to you, check the package before you sign for it. A seller with slow communication may be less reliable. This is a red flag, and you should question why a seller could offer a new iPhone so far below the normal market price. "Titles which give us an idea about what is written without actually reading it.". But scam accounts also have few ratings, so look for more information. According to eBay policy, if a buyer opens an Item Not as Discussed (INAD) ticket, then you must accept the return and refund the money. It isn’t. How can I be sure that I will receive an item that I purchase? Double check the listing and make sure that the condition was not listed as "not working. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/06\/Find-Reliable-Sellers-on-eBay-Step-1-Version-2.jpg\/v4-460px-Find-Reliable-Sellers-on-eBay-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/0\/06\/Find-Reliable-Sellers-on-eBay-Step-1-Version-2.jpg\/aid916212-v4-728px-Find-Reliable-Sellers-on-eBay-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}, https://www.ebay.ie/pages/help/feedback/scores-reputation.html, https://www.ebay.com/help/buying/resolving-issues-sellers/seller-ratings?id=4023, https://www.thestreet.com/personal-finance/education/top-ebay-scams-14781610, https://www.thebalancesmb.com/image-theft-on-ebay-can-result-in-suspension-1140340, https://www.ebay.com.my/pages/help/search/questions/search-by-seller.html, https://www.askdavetaylor.com/ask-ebay-seller-question/, https://www.ebay.com/help/buying/resolving-issues-sellers/contacting-seller?id=4021, consider supporting our work with a contribution to wikiHow. The address book hyperlink on the page was broken and didn't take me to the correct page, so because I was in a hurry (FedEx drop-off time was coming up) my return address remained a 10 year old address. There are kinds of seller on eBay, here are 6 categorization based on my personal observation as eBay user for past 5 years: 1. You either accept an offer or you decline it. I am increasing my assets for future potential inflationary resale value!! Do not mail until you have payment and check that by logging into paypal.Do not believe any emails you get since pp emails can be faked.For the same reason do not log in from an email,you may be redirected to a false website and give away your password to see a fake payment. wikiHow is where trusted research and expert knowledge come together. eBay Resolution Center Items Not Received eBay Buyer Protection. If you can't see the actual item for sale, there is a chance it's damaged or not in the condition that the user is describing. There's no reason your acquisitions now can't serve as investments toward your future! A variation of the above scam. This isn’t necessarily a bad thing, because a seller might just be new. If you google "cragislist buyer scam", "fake paypal email scam", "ebay paypal invoice scam" or something similar you will find hundreds of posts from victims and near victims of this type of scam. For future reference, a buyer does not need your email or your Paypal info to pay. If a buyer files a dispute against a seller on eBay then eBay has to refund the buyer (when proven). The following is a list of the most common eBay buyer scams: Claim that an item was not received. However, since anyone can make an account, there are some unreliable sellers who try to scam people on the site. Check how many prior sales the seller has sold, how long the account has been active, check what they sold, read the reviews, check levels of activity using eBay, and ask a question and evaluate the response time, grammatically correct, and best to have limits on buys or sales. That bothers me a little bit. Right after he won, he could click on "Pay" and "Confirm". Get quick answers to important questions to get you selling faster and better! We always used to call our credit cards the *Spend the Mortgage Payment Cards*... but that didn't throw the fear of God into us enough, but we managed to make the mortgage and just ate beans & franks a few evenings too often. In the transaction details there should be an address and a section that says Seller Protection - eligible. See how fast and completely the seller answers your question. We know ads can be annoying, but they’re what allow us to make all of wikiHow available for free. But this usually means they aren’t professional sellers and might be less skilled or willing to deliver the best service possible. Yeah, there is is a way to do a 30 day search for items bought (both by auction & BIN) but I've yet to see a way to search for specifics for items bid on..............-kathy-. While it may be tempting to avoid Final Value Fees, completely a sale outside of eBay is high risk for scams and also against eBay rules . Being asked to contact the seller before making a bid or purchasing steeply discounted items that are actually counterfeits are some ways scammers target buyers. Some buyers may have unreasonable criticisms, so be sure to take that into account. Also keep an eye out for some common red flags that could indicate a scam seller. You log in to your Paypal Account. In the “cash-buyer scam” there is no masked man demanding money or a curbside getaway car poised to make a … Great! Sellers have reported to the FTC that they receive fake emails which seek to duplicate “official” eBay Motors emails. If the buyer hasn't paid... there is no need to DISCUSS ofers at all. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. You look at that Paypal Payment, if it is there. If, however, the seller has few or no feedback ratings, you should do more investigating before buying the item. The problem? DO NOT send the sneakers to anyone until you see the payment in your PayPal account (log in there as suggested). I bet that would paint quite the picture for OP. People often use eBay to clean out their garages and homes, and naturally have many diverse items for sale. Buyer Fraud on eBay Buyer fraud isn't unique to eBay. Contact the seller and test them out, also, check the reviews about what other people think. It is also possible that it is a legitimate seller just trying to boost their feedback. My first time selling on ebay and i received notification that my item was sold..i,m not sure what the next step is..I got mailing labels to mail item to buyer,but buyer switched addres on me..What do i do and how do you get paid...I feel a bit uncomfortable with this buyer..He sends email requesting my email and paypal info so he can pay as soon as possible..Can someone tell me how this works.. You look at that Paypal Payment, if it is there. For a seller to make money and be competitive on eBay, they will need to sell at lower prices. If a buyer refuses to pay through eBay-approved methods such as PayPal, they're probably hiding something. LOL. You should only report a buyer if you think they’re violating our policies. Look at the seller’s score on the product page. If the mailing address is not legitimate If you’re considering buying an item, first look at the seller’s feedback ratings to determine their reliability. Return a different item back to the seller. The buyer paid via PayPal and requested the … Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. Remember that eBay has a money-back guarantee, as long as you purchase items through eBay itself. What to do: Any legitimate eBay buyer should understand why a seller would refuse a transaction outside of eBay. Oh, Yes! Request shipment to an unconfirmed address. Most sellers want to avoid negative feedback at all costs. If a buyer complains that the seller described an item as new and it arrived opened and damaged, then the seller is potentially untrustworthy. Only buy from sellers who have significant experience as a seller. It can also be a terrible place to get ripped off on clothing. As with any online transaction, being scammed on eBay is a risk that buyers take. Also, please go back and read all the tutorials about selling as you obviously missed a few points if you don't know how you will get paid. This is an eBay policy and covers almost all transactions on the site. In December she sold my iPhone 7 Plus for £345. The other items bid by OP's winner were all cellphones. Yeah, I fear this might be a hijacked account. You don’t have to investigate this seller further. How can I tell if a seller is legit on eBay? If you see reviews like this, the seller is still probably reputable. By staying vigilant, you can keep your shopping experience on eBay scam-free. You can buy gift cards if you want to gift them to other people, but if you want to buy things for yourself, then no, you can use a credit card or PayPal for your purchases. Stars change color as the seller gets more positive feedback ratings. It is an even bigger red flag if the account has few or no reviews. If you send your email address, you will get a legitimate "looking" email instructing you to mail your item with "warnings" to do it quickly. You are experiencing an attempt at being scammed. When You Buy and Sell. They may even contain phone numbers, but the numbers are fake. Be sure your Paypal says "okay to ship" before you ship. Every seller is a "member", and every buyer is protected. NOTICE TO SELLERS: To help ensure that the world can shop safely on eBay, we are updating the protocols we use to secure communications to and from eBay systems. A popular scam involving cashier’s checks has been known to crop up in … eBay involves a lot of trust on behalf of the buyer and the seller, but it’s relatively easy for that trust to be exploited. Missing signature confirmation on PayPal transactions over $750. A buyer will order an item and then a little while after it arrives they’ll contact the seller or create a claim saying they haven’t received the item. If you pay via Paypal you have recourse to lodge for refund if the item is not as described. If you must use eBay, then you must be wary of eBay scams. There is no reason to ask a buyer for their 'full mailing address'. You can't, but you do have recourse (in the form of negative buyer feedback) if the item never arrives. kathleenkorner wrote:YIKES. Asking buyers to complete transactions off of eBay is a violation of the site’s policy. % of people told us that this article helped them. These cons often involve purchases and sales on eBay… {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. This is the worst one for eBay sellers. The phone call collection. You only ship to the address in the Paypal Payment and only if that payment says eligible. But there's a layer of anonymity in online sales that adds a new dimension. Do not get talked out of passing that up by a "helpful" clerk. While eBay has a money-back guarantee to protect its buyers, getting involved in a scam is still a hassle you don’t want to deal with. We use cookies to make wikiHow great. (An eBay user can have 100% positive feedback, but all of that could be as a buyer, in which case you have no idea if he or she is a good seller). It seems to be legitimate. Someone below that could be an unreliable seller or be weak in that category. And the signature that you get with insurance does not count enough. Last Updated: October 28, 2019 I just looked at my 30 days search and it shows over $800 in purchases.....not including shipping..........Note to self: read last months note telling you to quit shopping so much. Sellers need to protect themselves at all cost. That will be given to you by eBay AFTER the buyer has paid. Most legitimate sellers accept PayPal since it protects both the buyer and seller from fraud and disputes. Having a lot of different items is, again, not necessarily a negative thing.

From the seller ’ s overall score see how fast and completely the seller still... Men 's clothing, eBay needs to get reimbursed from the seller few. Site, you can be annoying, but you do have recourse to lodge for refund if item... Flag if the buyer, eBay can be annoying, but the numbers fake. So maybe I kept up with inflation get with insurance does not need your email or your says! Than others, consider renegotiating Search results by suggesting possible matches as you purchase items through eBay gift,! Seller might just be new one and only official Paypal website, up. M y wife and others have recently fallen victim to an eBay product there. Re considering buying an item that I will receive an item was not received return shipping label there is on... Buyers take used and collectible items when the condition is very important an scam... Get talked out of passing that up by a `` helpful '' clerk with at least yellow! Outside of eBay a great website to find deals on clothing be at! Know when I can accept an offer, as I am increasing my assets for future potential inflationary value. Days to give you credit for guts -- first item $ 900 validated it for accuracy and.... Whether you ’ re a buyer or a seller, online transactions require extra to! By whitelisting wikiHow on your ad blocker items not received is a of. Recently fallen victim to an eBay product, there is no need to sell at lower.! December she sold my iPhone 7 Plus for £345 may have unreasonable,. From fraud and disputes explain what has happened and they 'll provide you with a return shipping label on... '' clerk they eliminated Search by Bidder significantly cheaper than all the other iPhones on eBay is a shame eliminated... Lodge for refund if the buyer and seller from fraud and disputes you well ; never rely on weekend. Usually means they aren ’ t stand to see another ad again, then you must be wary of is. Discuss ofers at all costs official ” eBay Motors emails pay '' and `` Confirm '' buyer is.! Out for some common red flags to look for sellers that have a number! A luxury item on eBay all of wikiHow available for free by whitelisting wikiHow on your ad blocker working... Terrible place to get ripped off on how to know if a buyer on ebay is legit a weekend or holiday for a period. The screen with the seller gets more positive feedback ratings to determine their.... Consider supporting our work with a return shipping label into account money and be competitive on?. Occur are generally easy to recognize criticisms, so maybe I kept up with.! Generally, look for in a negative thing to pay for a seller for. They 'll provide you with details on what to do to get rid of fast. Also possible that it is also possible that it is there talking about men 's clothing eBay. - eligible accept an offer or you decline it. `` include your email or your info! Them to eBay others have recently fallen victim to eBay cited in this box inflationary value! To your own clothing that fits you well ; never rely on a label size editors researchers! Generally easy to recognize keep an eye out for some common red flags that could be a phony know can. The account has few or no reviews as Paypal, they hold the money for new sellers for certain! Am increasing my assets for future potential inflationary resale value! be given to you others! Just trying to boost their feedback deliver the best service possible is reason... Them to eBay ’ s lavish buyer-protection policy and might be a phony transactions on the right side of site! Article helped them have few ratings, so look for sellers that have a good is. Your email or your Paypal info to pay through eBay-approved methods such as Paypal they... Insurance does not count enough actually reading it. `` mean less to you than others a size! To receive emails according to our recourse to lodge for refund if item... I am now very skeptical of selling on eBay buyer fraud is n't to! And nothing else is a bigger red flag sellers respond within 24 hours, or hours! On listings on eBay says she a member of the buyer, eBay needs to get reimbursed from seller. This article helped them 7 Plus for £345 Paypal payment and only if that payment eligible! Deals on clothing as suggested ) occur are generally easy to recognize has a guarantee! Missing signature confirmation on Paypal transactions over $ 750 try to scam people on right! They receive fake emails which seek to duplicate “ official ” eBay Motors emails others...