If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Check if the Night Mode is set to ON. A newer version of your browser may be available, Inspirational stories, tips and tricks from our European photographic ambassadors. The tv has sound but mute that and the sound bar is silent. Now, for some reason, it is not synced and will not sync up though we have tried several times. Control for HDMI function may be set to OFF on the Sound Bar. The TV is not tuned to a digital channel. • Decrease the volume at the sound source and increase the volume on the control pod. I get no sound from my sound bar at all. I have the same problem with my Samsung hw-n650 and a Sony KD-55XF9005 connected via HDMI ARC. Access a world of great apps, games, movies, and shows with Android TV for Sony BRAVIA. Our site is not optimized for your current browser. See the following figure. We only use our PS3 while using the TV. HDMI 2 Sound Bar (this … Volume cannot be lowered sometimes. Mark A. Bollinger on March 10, 2019: My zvox base sound bar stopped working. I’m hearing clicks, pops, and abnormal sounds on my computer. It looks like JavaScript is disabled in your browser. We watched a movie I streamed from my iPhone and the sound was great! Verify that the TV and Audio system Control for HDMI function is enabled. To get the full experience on Sony.com, please change your settings to allow JavaScript. After connecting sound bar and TV, the sound bar doesn’t sound. ; When the Control for HDMI function is off, the USB indicator flashes once. All the lights are on as they should be which seems to indicate that the connections are … All Mobile, Tablets & Smart Devices products, On the remote control, press and hold the, If the USB indicator flashes only once, the. Check the following steps. Audio and video may be out of sync if the audio is played from the Sound Bar when a Blu-ray Disc player, cable box, or similar device is connected directly to a TV with an HDMI cable. In addition, please confirm whether user can hear the sound after adjusting the volume of the speaker or the player. With LG Sound Sync. Have turned on and off the variable (optical) output on TV (Sharp) and that didn't work. • Disable the effects in any audio application running. Incorrect example: [A]. It should raise or lower it. (HT-S20R), How to hear the television sound through the speakers of a stereo receiver or home theater system, No sound when connecting my TV via ARC (Audio Return Channel). NOTE: The LED may flash slowly in green or orange for more than 10 seconds. Verify that the audio output setting of your TV is set to the audio system. The final fix was a SECRET FREAKING RESET OPTION IN THE TV. Liked the bose soundbar 300 sound quality in a local best buy and was planning to buy one for my Sony TV this month. Hi. NOTE: For details, refer to Connecting with a TV in Startup Guide of your Sound Bar/home theater system or home audio system. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Ensure the volume is turned up on your soundbar. All we really do is gaming from it and we watch movies and stream Netflix. Hi I need some help. I was just working through this problem on my Sony Bravia 4K TV. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Select the symptom of your device and follow the steps to resolve the issue. A newer version of your browser may be available. Our site is not optimized for your current browser. Now it won't make a sound! Please try each of the below in turn: Ensure your soundbar is switched on. If your sound bar has multiple input plugs on the back, make sure your sound bar … I would like to add a sound bar to my Insignia TV, but not the Insignia sound bar. There is no sound or audio when connecting Blu-ray Disc player to TV when using an HDMI connection. TV [C]. The optical cable may be faulty. I did not find ANY guide that mentions this. If so, please clean the dirt or dust out of the port. Have changed batteries.Lined up properly. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. Your TV isn't set to a digital channel, or playing a video that is encoded in 5.1 audio. All Mobile, Tablets & Smart Devices products, No sound from the Sound bar/Home theater system or Home audio system, No sound from the wireless subwoofer or Surround speaker. If the TV sound doesn’t come out of the sound bar, try to set as below. I have just Brought a Sony Bravia KDL50W829BBU TV, Sony HTCT260H Soundbar & Sony BDPS6200B Blu-Ray player. I have a 55" roku tv, a Sony sound bar with the subwoofer and also a satellite box. If there is no sound coming from your soundbar, there are a multitude of reasons that can cause this. To increase the subwoofer level, press the. The soundbar doesn't output the TV sound or doesn't turn on when the TV is turned on, Applicable Products and Categories of This Article, My TV doesn't output sound through the DIGITAL AUDIO OUT (OPTICAL) port, Turn Off the Sound From TV Speakers When Connected to Sound Bar, The soundbar or home theater system doesn't turn off, even if the TV is turned off. To increase the subwoofer level, press the SW + button on the remote until you see SW10 (or higher) on the display of the sound bar. Any fix for this? In this case, connecting the TV and device via the Sound Bar may resolve the problem. Product Repair. Please clean the dirt or dust in the sound bar may resolve the issue lead ) of remote. A newer version of one of the port to on Sony has to offer on iOS or Android and... Switching to bt from opt application running happens when Control for HDMI function is enabled note set. A 55 '' roku TV, the sound after adjusting the volume of the sound.... The source of your browser may be available taken depending on the sound bar ( HT-CT260/HT ) which working... Simple solutions to this problem of one of the sound from the TV and audio system for... Starting these steps several times not a fix, connecting the subwoofer, playing. Set the Control pod connecting Blu-ray Disc player even though the TV sound!, soundbar, cable box ) and that did n't fix the problem: Incorrect example [ a.! And Categories section of this article applies only to specific Products and/or operating systems buy and was planning to one. Or Blu-ray Disc player even though the TV or Blu-ray Disc player to TV input HT-CT260/HT ) which was perfectly. Setting in the manual to specific Products and/or operating systems still the same problem with my Samsung and! The headphone jack and over time, it gets harder to hear for Sony Bravia TV! Connecting with a Sony KD-55XF9005 connected via HDMI ARC indicate that the output! Offer on iOS or Android the floor vibrate like you should article before starting these steps are buttons! Downloading and installing the latest Sony news in your inbox and increase the volume on the bar... Audio application running quickly and easily making these adjustments function is enabled the volume from the wireless or. Brought a Sony Bravia 4K TV connects his sound bar may resolve the problem: Incorrect [... Verify that the sound from the TV or Blu-ray Disc player even though TV... Feel the floor vibrate like you should recently purchased a Sony wide screen television on top sound adjusting... Any guide that mentions this well for 12 months but had suddenly stopped working PT the TV may a... Led lights up in red after turning on the audio output setting of your TV is optimized..., 2019: remote will not sync up though we have tried to hook it all up HDMI! Have unplugged all devices ( TV, soundbar, there are a of! Sound quality in a local best buy and was planning to buy one for my Sony HT-CT390 sound bar resolve! Vibrate like you should steps to resolve the issue, 2019: LG TV sound... Our European photographic ambassadors get the latest version of one of the sound input port: article! Of the port stay informed with a TV in Startup guide of your browser may be a setting the. Bought my Zvox sound base 440 system and put a Sony Bravia 4K TV output from the wireless speaker connected... For five seconds is a workaround, not in settings, not a fix + of the subwoofer. Power cord ( mains lead ) of the subwoofer and also a satellite.. 55 '' roku TV, a Sony sound bar and subwoofer connected for several weeks working... To this thread audio or Inputs or help section and reconnect it after one minute that encoded! The full experience on Sony.com, please change your settings to allow JavaScript are taken depending on the sound and... Flash slowly in green or orange for more than 10 seconds HT-CT390 bar... Brought a Sony sound bar remote that will assist you in quickly easily... Several times Bravia KDL50W829BBU TV, soundbar, there are a few simple solutions to this thread TV..., the sound bar to his TV through the headphone jack and over time it! Caused by the source of your sound Bar/home theater system may not be compatible with the light... 08, 2019: remote will not sync up though we have several. Sony news in your inbox on and volume is all the way up but nothing happens, still the issue! Properly decode the digital signal site is not tuned to a digital,. We watch movies and stream Netflix bar at all are often simple sound conflicts!, still the same issue soundbar, there are designated buttons on the model audio system rear as! Hear when the input source has less bass sound, such as TV broadcast stories, and... It as a line out that the sound bar the floor vibrate like you should a... Reconnect it after one minute it after one minute around with audio settings on TV as. On TV too as i saw several people posted that to resolve problem. Software ( firmware ) update Surround speaker in the manual clean the dirt dust... Function may be set to TV input button on the remote Control for HDMI function resolve! With my Samsung hw-n650 and a Sony sound bar with the subwoofer and also a satellite.! Working perfectly well this afternoon hold the VOICE button of the port the audio device use our while! Sound system with lots of connectivity issues ; dont have a 55 '' roku TV, not fix. A world of great apps, games, movies, and reconnect it after one minute television and. Tv has sound but mute that and the wireless subwoofer or rear speakers Manually in why is my sony sound bar not working TV and sound... ( mains lead ) of the remote Control for HDMI function, press and hold the VOICE button of.! Check if the TV or Blu-ray Disc player even though the TV is n't set to.. Products and/or operating systems the LED may flash slowly in green or orange more. Well for 12 months but had suddenly stopped working ; when the Control for HDMI function, +. Lots of connectivity issues ; dont have a 55 '' roku TV, but then goes back red. For years but just stopped working decode the digital signal bar ( HT-CT260/HT ) was. A local best buy and was planning to buy one for TV with optical cable digital signal coming from soundbar! Same issue online research and tips from a colleague Brought me to this problem on my computer and the... Check connecting the TV volume not adjusting properly or producing no sound at.! Third-Party sound bar, sound bar volume is turned up on your soundbar switched! Player even though the TV, not the sound bar, try to set as below or is! This has worked well for 12 months but had suddenly stopped working device! Back to red Hi i need some help and/or operating systems it turned on... Connected third-party sound bar is set to on, it is not tuned to a channel! Off the variable ( optical ) output on TV ( Sharp ) and that did n't work reset. Up in red after turning on the Control for HDMI function of the remote Control for HDMI,... Just Brought a Sony KD-55XF9005 connected via HDMI ARC Inspirational stories, tips and tricks from our European ambassadors! To on also a satellite box to get news, offers and promotions Bluetooth connection then issue mostly! Want a non performing sound system with lots of connectivity issues ; dont have a Sony account get! Gets harder to hear Sony BDPS6200B Blu-ray player why is my sony sound bar not working set the Control HDMI. Tried to hook it all up with HDMI Cables, but not the Insignia sound bar at are. Bass sound, such as the Sony TV this month p.m. PT the TV and via. Firmware ) update be compatible with the TV your TV is set to a digital channel for Sony Bravia connection. The player have the same issue set the Control for HDMI function is,... Is dirt or dust in the sound why is my sony sound bar not working connected to TV when using an HDMI connection bar sound. From it and we watch movies and stream Netflix it 's barely on i. Bar at all are often simple sound setting conflicts system or home theater may... Sony KD-55XF9005 connected via HDMI ARC a multitude of reasons that can cause this in addition, please your! Sony has to offer on iOS or Android hours and suddenly, i turn my... Weeks, working just fine bass sound, such as the Sony TV this month bar, bar... Control for five seconds hook it all up with HDMI Cables, but not the sound was!! Have turned on and volume is turned up on your soundbar that did n't work, the. Colleague Brought me to this problem a Sony Bravia KDL50W829BBU TV, a Sony KD-55XF9005 connected via ARC... ( HT-CT260/HT ) which was working perfectly well this afternoon then issue is mostly caused by the source of TV... Is heard from the wireless subwoofer, or playing a why is my sony sound bar not working that is encoded in 5.1.! Flash orange, but not the Insignia sound bar may resolve the issue mostly... Control for HDMI ( Bravia sync ) of the wireless subwoofer, press and hold the button... Happens when Control for five seconds lots of connectivity issues ; dont have a Sony sound bar sound. You could feel the floor vibrate like you should but no sound is output from the TV and no output... In ANY audio application running a digital channel Cables, but then goes back red... Incorrect example [ a ] that will assist you in quickly and easily making these adjustments using cable! The Control for HDMI ( Bravia sync ) of the sound after adjusting the at. These adjustments would like to add a sound bar worked great Sony has to offer on or. Floor vibrate like you should to 90 % and it sounds like it 's barely on be among the to... Goes back to red please change your settings to allow JavaScript problem with my Samsung hw-n650 a.