your buyer within GSP item listings, can be found here. In addition, you must immediately notify eBay and Pitney Bowes in writing if you or Click My eBay at the top of most eBay pages. By purchasing a GSP item from you, your buyer will be entering into a binding contract with you for the purchase of the GSP item, as well as an agreement with Pitney Bowes for the provision of the Services. A few weeks ago, I had a buyer from another country bid on something and win, despite the fact that the listing description said I only shipped to the US. Upon receipt of your buyer's cleared payment, you will promptly ship the GSP items purchased by your buyer to the Global Shipping Center address provided to you, in each case in accordance with the terms and pickup at) the delivery address specified by your buyer or the collection center near your buyer that is designated by the shipping carrier. participate in the Program. buyer's purchase of a GSP item, the applicable coverage amount will include all Program Fees that your buyer paid for the GSP item in addition to the GSP item price. Sellers must, The Global Shipping Program automatically identifies your eligible items. It may take up to 48 hours to apply the Program to your existing eligible listings. You should also upload your domestic tracking number to the order, and include the GSP reference Now when I look at the actual costs of selling the item, eBay and PayPal have taken £2.21 in fees leaving me with 0.04p profit. By using The Balance Small Business, you accept our. sale of the item in lieu of proceeding with processing and/or shipment. Pitney Bowes is a global technology and shipping provider. A Complete Guide to Bidding on eBay Auctions, Here's What You Can Do to Collect Money When an eBay Buyer Doesn't Pay, New to eBay? Your item must be listed for sale on eBay.com. are included under GSP import charges and are paid by the Program on behalf of the buyer. Yes. GSP items purchased by your buyer may be covered by an eBay Money Back Guarantee or PayPal Purchase Protection program. perpetual, irrevocable, non-exclusive, transferable license to any intellectual property rights in the text or images presented in the original listing related to the GSP item, which exists or ever existed, including, but not limited Any items that you send to the Global Shipping From time to time as you browse eBay, you may find yourself wanting to bid on goods listed in other countries. You can exclude entire continents or select Show all countries, and then select the specific countries you want to exclude. re-importation and/or transportation of any GSP item that may be transported from your buyer's country back to the United States. The Global Shipping Program (GSP) takes the complexity out of shipping internationally, bringing your business to markets around the world. Yes. your listing description of a GSP item will apply to your buyer's purchase of the GSP item, unless your policy is inconsistent with local legal requirements in the country where your buyer is located. with 'UPAAA00000'. Plus, buyers are protected if the item is lost or damaged during international transit. be automatically updated to permit sales to buyers in the additional countries. transaction will effectively shift export liability from you to your buyer and your buyer's forwarding agent. The GSP also includes end-to-end international tracking so you can stay up to date throughout the process. When an international buyer purchases an item, the seller ships the package to a dedicated eBay shipping center. I've been using it for about 6 months now and I've definitely seen a financial benefit. What do I do next? Several types of items are ineligible for the Program. However, if a package is lost or misdirected, an insurance claim can be filed, and the seller reimbursed so that they can provide a refund to the buyer. You will comply with the following rules for any GSP items that you sell through the Program: Upon receipt of your buyer's cleared payment, you are responsible for shipping the GSP item to a parcel processing facility located in the United States ('Global Shipping Center'), where Pitney Bowes will process the GSP Your item must meet the eligibility requirements listed. These transactions are supposed to work as follows: An international buyer signs up for a mail forwarding service with a U.S. address. If you offer to ship internationally, your listings will appear in buyer searches on supported international eBay sites. disclose this information, however collected, to its affiliates, service providers, and other third parties (such as customs and revenue authorities) as necessary to perform the services (for example, providing If further action is needed both seller and buyer will be contacted Arab Emirates, United Kingdom, Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia, Australia, Hong Kong, Indonesia, Philippines, Singapore, South Africa, South Korea, Taiwan, Antigua and Barbuda, Aruba, Bahamas, Barbados, Bangladesh, Belize, Bermuda, Bolivia, Brazil, Brunei Darussalam, Cambodia, Cayman Islands, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, device. Thanks by the way and/or taxes, and (E) perform any other act that may be required by law or regulation in connection with the exportation, importation and/or transportation of any GSP item purchased by your buyer for shipment out of Can the buyer's payment that I receive be reversed? Aron Hsiao wrote about eBay for The Balance Small Business. For example, without limiting the generality of the foregoing, you will be held responsible for eBay Money Back Guarantee cases (whether or not a GSP item can be repackaged or returned PayPal must be the only accepted payment method in your listing. adding some of the over 100 additional countries that the Global Shipping Program ships to, you can access your exclusions list by going to "My eBay" and clicking on Seller Preferences. A Beginner's Guide to Buying Internationally on eBay. With an eBay Store, you can get the most out of selling. Remember that you'll be expected to pay them, no matter what they are, should you win the item in an auction. The international priority shipping option provided to your buyer through the Global Shipping Program is entirely optional. Global Shipping Program policies and FAQs. Other items prohibited by the Global Shipping Program include: To learn more about restrictions on shipping internationally, review our International trading policy. Once you start selling, there may PayPal must be the only accepted payment method. request from eBay. alternate international shipping, and compliance with applicable. Instead, you will need to opt back into the Program through some other means—for example, by again adjusting your account settings within my eBay. list of restricted items and categories. GSP handles everything that makes selling abroad so difficult, including arranging international shipping, completing customs forms, and handling import fees, which are paid by buyers at the time of purchase. but not limited to, limits on the number, type, category, and/or value of items and/or transactions. Disadvantages: Higher costs and longer wait time for buyers (potential lost sales for sellers) … your buyer for that GSP item. In general, buying internationally on eBay is no different than buying from a domestic seller. Your package must not exceed the stated maximum scale weight or volumetric weight: Scale weight (in lbs.) From the Purchase History, click on 'more actions' to the right of the item's title. Be careful about exchanging credit card information; you'll want to be sure your provider offers payment protection if something goes amiss. Upon exercising this right, eBay shall have the right to reverse the PayPal payment that your buyer made to you and to Pitney Bowes for the GSP item and Center. or negative feedback associated with international shipping on any GSP transaction. the Program. In many cases the buyer is covered by either the eBay Money Back Guarantee or the PayPal In a routed export transaction, your buyer and its forwarding agent assume responsibility for the customs clearance and transportation of your GSP item to be exported from the United States. United Nations hazard classes and/or as identified by the International Air Transport Association are ineligible for the Program. limited to, the following: When an item is purchased via the Global Shipping Program, you'll receive an email letting you know the item has shipped from the Global Shipping Center. to request that any negative or neutral feedback associated with that GSP item be removed. Buyer purchased the item on an eBay site that has implemented the eBay Buyer Protection program (currently, the US, UK, and DE sites). Who is responsible for remitting Program Fees to third parties? The winning bid came from a buyer in Australia. Negative/neutral feedback protection if the item is lost or damaged in transit. Other restrictions apply. Participation in the Program requires that you be an eBay seller. party service providers were at fault), eBay will not count against your seller performance standards any detailed seller ratings that are left by your buyer for that GSP item. If your buyer resides in Brazil and has previously provided tax identification information (such as your Taxpayer's Registry for Individuals) to PayPal, your buyer authorizes PayPal to provide this information to eBay upon to you consisting of the GSP item price and the amount (if any) charged by you to ship the item to the Global Shipping Center. Be sure you know what you're getting yourself into. In general, If you’re a managed payments seller and offer international shipping, your items will be visible on supported international … Is the sale binding on my international buyer? When an international buyer makes a purchase, the seller sends the item to a shipping center based in their own country. Benefits: Reduces international shipping responsibility for sellers and buyer knows importation charges up-front 2. Learn how GSP can help you grow your business around the world. manner that they prefer, the right to dispose of or liquidate parcels (and their contents) that eBay or Pitney Bowes conclude are undeliverable. Buyers are responsible A notice will be posted on this page when new countries are added. Does Pitney Bowes need a Power of Attorney to perform the Services? You are the U.S. You agree not to sell, transfer, or export any GSP items through the Program in violation of any applicable laws or regulations. I don't normally charge more than 20/30p over the real postage price (to allow for packaging and my fuel to the post office) so the postage was £8.00 which the buyer paid. However, subject to your buyer's compliance with the terms of the Program, a buyer's payment of the GSP item price and quoted Program Fees during checkout will represent the total amount of Shipping and Import charges for a GSP I just sold an item with the Program. If the case against the seller remains unresolved contact eBay Customer Service. • You print international postage and custom forms from EBAY and get a tracking number starting with two letters and followed by numbers. HERE IS HOW THE SCAM STARTS. charges are applied. Something went wrong. In the event that eBay or Pitney Bowes conclude that any such Through the Global Shipping Program, you can sell to the following countries: Items listed in any of these restricted categories are currently not supported by the Global Shipping Program due to export limitations or restrictions identified by a global shipping provider. When does title transfer from me to the buyer? You are responsible Items that you offer for sale to buyers through the Program, and which appear to be eligible for the Program based on their listing description, will be so designated What if the buyer provided an invalid delivery address? is determined by measuring the package's weight on a scale, Volumetric weight is determined using the following formula: (length x width x height) / 166, The stated length must be the longest dimension of the package, The package must not exceed the stated maximum "dimensions sum," which is determined using the following formula: 2 x (width + height) + length, where "length" is always the longest dimension The Global Shipping Program places restrictions on the size and weight of items that are available for international shipping. Does PayPal share my buyer's information with eBay? Find the reference number on the. resale or business purposes. or Pitney Bowes may elect in their sole discretion) and the grant of the license. Export Administration Regulations (15 Code of Federal Regulations Part 730 et seq.) The returns policy that you specify in If you'd like to opt out of the Global Shipping Program but must wait 24 hours, you can still remove your active listings from the Global Shipping Program right away. Trinidad and Tobago, Turks and Caicos Islands, Vietnam, Antigua and Barbuda, Aruba, Belize, Dominica, Grenada, Montserrat, Philippines, Saint Kitts and Nevis, Saint Lucia, Turks and Caicos Islands, Chile, Costa Rica, Guatemala, Honduras, Trinidad and Tobago. In the event eBay or Pitney Bowes elects to dispose of or liquidate a GSP item, you grant to eBay, Pitney Bowes and/or any third party designated by either eBay or Pitney Bowes (as eBay and Pitney Bowes may elect) a royalty-free, You may review the eBay prohibited items policies. Although you're responsible for getting the package safely to the Global Shipping Center, in general you won't be responsible if the item is damaged or lost during international shipping.

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